This website, www.toolguy.ie, is owned and operated by ToolGuy Retail Limited. This Legal Notice serves as the formal identification of the service provider and outlines the legal framework governing your interactions with our brand.
1. Corporate & Regulatory Identification
In compliance with the European Communities (Directive 2000/31/EC) Regulations 2003, we provide the following regulatory details:
- Legal Entity Name: ToolGuy Retail Limited
- Brand Name: Toolguy
2. Official Contact Information
For all official, legal, or customer service correspondence, please use the following:
- Direct Phone: +353 87 442 8593
- Email Support: sales@toolguy.ie
- Live Chat: Available on our website during business hours
- Business Hours: 08:30 AM to 5:30 PM (Monday to Friday, GMT+01:00)
3. Intellectual Property & Trademark Protection
All intellectual property rights concerning the Site and its content are reserved.
- Copyrights: All text, images, logos, and product descriptions are the exclusive property of ToolGuy Retail Limited.
- Trademarks: The "Toolguy" name and logo are protected trademarks; unauthorized use is strictly prohibited.
- Limited License: Users are granted a limited license to access the site for personal shopping but may not download or modify any portion of it without express written consent.
4. E-Commerce & Contractual Transparency
- Offer and Acceptance: The display of products on our website constitutes an "invitation to treat" rather than a legally binding offer.
- Order Confirmation: A contract is only established once we have dispatched your goods and sent a shipping confirmation email.
- Payment Security: We utilize SSL encryption for all transactions involving Visa, Mastercard, American Express, and Discover.
5. Consumer Protection & Statutory Rights
Nothing in this Legal Notice affects your statutory rights as a consumer under Irish and EU law.
- Right of Withdrawal: EU customers have a 14-day right to cancel their order as per the EU Consumer Rights Directive.
- Goods Quality: All tools sold must be of merchantable quality and fit for the purpose intended.
6. Prohibited Site Uses
You are strictly prohibited from using the Site for:
- Any unlawful purpose or to solicit others to perform unlawful acts.
- Infringing upon or violating our intellectual property rights or the rights of others.
- Uploading or transmitting viruses or any other type of malicious code.
- Collecting or tracking the personal information of other users.
7. Electronic Communications
When you visit our site or send us emails, you are communicating with us electronically. You consent to receive communications from us electronically, such as emails, texts, or notices on the Site. You agree that all agreements, notices, and disclosures provided to you electronically satisfy any legal requirement that such communications be in writing.
8. External Links & Third-Party Services
Certain content or services available via our Site may include materials from third parties.
- Third-Party Links: We are not responsible for examining or evaluating the content or accuracy of third-party websites.
- No Liability: We do not warrant and will not have any liability for any third-party materials, websites, products, or services.
9. Dispute Resolution & Governing Law
- ODR Platform: As an EU retailer, we provide access to the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/.
- Jurisdiction: This legal notice is governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.
10. Severability & Entire Agreement
If any provision of this Legal Notice is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed.