At Toolguy, operated by ToolGuy Retail Limited, we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies on our website.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies allow us to recognize your device and store some information about your preferences or past actions.
2. Why Does Toolguy Use Cookies?
We use cookies to enhance your experience on our website, ensure the security of your transactions, and analyze our website traffic. This helps us to:
- Keep you logged in to your account.
- Remember items added to your shopping cart.
- Understand how you use our site so we can improve its performance.
- Ensure that your payments (Visa, Mastercard, Amex, and Discover) are processed securely.
3. Types of Cookies We Use
We use both first-party and third-party cookies for several reasons:
- Essential/Necessary Cookies: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use the shopping cart.
- Analytical/Performance Cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
- Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region).
- Targeting/Advertising Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. For example, we use Google Analytics to understand visitor behavior.
5. How Long Do Cookies Stay on My Device?
- Session Cookies: These are temporary and expire once you close your browser.
- Persistent Cookies: These remain on your device for a set period or until you delete them manually.
6. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.
7. Privacy and Data Protection
The information collected via cookies is handled in accordance with our Privacy Policy. We do not sell your personal data to any third party. Our data processing complies with Irish and EU data protection laws (GDPR).
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed.